Privacy policy

1. The Controller of your personal data is the company: SCHWUNG HOME SP. Z O.O. (Polish limited liability company) with its registered office in Namysłów, Poland, having the following address: ul. Kazimierza Pułaskiego 4a, 46-100 Namysłów, Poland, entered into the Register of Entrepreneurs under the registration number (KRS): 0000375127, registration files are stored by the District Court in Opole, VIII Commercial Division of the National Court Register, having the statistical number (REGON): 160377462, tax identification number (NIP): 7511761896, share capital in PLN 500,000, fully paid up, contact e-mail address: info@schwung.design .

2. You may contact us by traditional mail or by way of e-mail at the addresses aforementioned in item 1. You may also contact our data protection officer (DPO) at e-mail address: administration@schwung.design or at the telephone number: + 48 774149074.

3. Your personal data shall be processed in accordance with the provisions of the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as “GDPR”).

4. We shall process personal data provided by you:

• in the process of filing and handling Orders,
• if you create a Customer Account, in the Registration Form and provided by you on the Customer Account,
• on the basis of your consent for the purpose of sending commercial information by electronic means (e.g. newsletter),
• in the event of a complaint or withdrawal from a distance contract,
• if it is necessary to issue a VAT invoice or other accounting document,
• if you contact us with a question or request for help,
• by collecting the so-called "Cookies" files (see the "cookies" policy).

5. In order to handle the Orders we process the following personal data: name and surname, address, delivery address, e-mail address, telephone number, payment details. In case of entrepreneurs/ legal entities: name of the entity and tax identification number (NIP / International VAT number), delivery address. In the case of providing the data of another person for shipment, we shall also process such a person’s name and surname, address details and telephone number. Indication by you of the abovementioned personal data is voluntary, however failure to do so makes placing and proper handling of your Order impossible. We process your personal data on a basis of: a sales contract concluded with you (Article 6, paragraph 1 (b) of GDPR); legally justified interest of the Controller in case of the data provided voluntarily for marketing purposes (Article 6, paragraph 1 (f) of GDPR); legally justified interest of the Controller for the purposes of defending or pursuing claims (Article 6, paragraph 1, (f) of GDPR); in order to fulfill our obligations under provisions of law (Article 6 paragraph 1 (c) of GDPR).

6. We also process your personal data when you set up a Customer Account on our website www.schwung.design and when you use the Registration form on this website. In this case, we shall process your personal data provided in the Registration form and on the Customer Account, such as: name and surname, e-mail address, telephone number, payment details, history of transactions (including withdrawals from distance contracts, encrypted password for the Customer Account. In case of entrepreneurs we shall process: name of the entity and tax identification number (NIP), delivery address. In case of providing the data of another person for shipment, we shall also process such a person’s name and surname, address details and telephone number. Indication by you of the abovementioned personal data is voluntary, however, failure to do so makes establishing and handling the Customer Account impossible. We process your personal data on a basis of: sales contract concluded with you (Article 6, paragraph 1 (b) of GDPR); explicit consent of the data subject to the processing of personal data (Article 6, paragraph 1 (a) of GDPR); legally justified interest of the Controller in case of the data provided voluntarily for marketing purposes (Article 6, paragraph 1 (f) of GDPR); legally justified interest of the Controller for the purposes of defending or pursuing claims (Article 6, paragraph 1 (f) of GDPR); in order to fulfill our obligations under provisions of law (Article 6 paragraph 1 (c) of GDPR).

7. If you grant your consent we shall process your personal data for the purpose of sending commercial information by electronic means (e.g. newsletter). For this purpose, we shall use the following data: name and surname, e-mail address and/or telephone number. Providing the abovementioned personal data is voluntary, however, failure to do so makes it impossible to receive information from us, e.g. about discounts, assortment and offers in the way you choose (by phone and/or e-mail). The legal basis for the processing of your data is: consent to the processing of data of the data subject (Article 6 paragraph 1 (a) of GDPR); the Controller's legitimate interest - for the purposes of defending or pursuing claims (Article 6 paragraph 1 (f) of GDPR).

8. If you submit a complaint or if you withdraw from a distance contract, we shall process your personal data for the purpose of handling the complaint process and handling the withdrawal from a distance contract. For this purpose, we shall use the following personal data: name and surname, address details, e-mail address, telephone number, bank account number, history of purchases and complaints/withdrawals from a distance contract. Providing the abovementioned personal data is voluntary, however, failure to do so makes it impossible to accept and consider complaints or handle the process of withdrawal from the distance contract, including the return of funds to the bank account. The legal basis for the processing of your data is: performance of the sales contract concluded with you (Article 6 paragraph 1 (b) of GDPR); in order to fulfill Controller’s obligations under provisions of law (Article 6 paragraph 1 (c) of GDPR in connection with the provisions of Articles 556-576 of the Polish Civil Code/Articles 27-38 of the Act on consumer rights and Article 8 paragraph 3 item 4 of the Act on the provision of electronic services); the Controller's legitimate interest - for the purposes of defense or pursuing claims (Article 6 paragraph 1 (f) of GDPR).

9. If it is necessary to issue a VAT invoice or other accounting document, we shall process your personal data for the purpose of issuing such an invoice or document. For this purpose, we shall use the following data: name and surname, address details, in the case of entrepreneurs also: entity name and tax identification number, shipping address. Providing the abovementioned personal data is voluntary, however, failure to do so makes it impossible to issue a VAT invoice or other accounting document. The legal basis for the processing of your data is: the legitimate interest of the Controller - for the purposes of defense or pursuing claims (Article 6 paragraph 1 (f) of GDPR); the Controller 's fulfillment of obligations under the law (Article 6 paragraph 1 (c) of GDPR).

10. If you contact us with a question or request for help, we shall process your personal data in order to handle your question or request. For this purpose, we shall process the following data: name and surname, address details, e-mail address, telephone number, bank account number, payment details, purchase history (including information related to withdrawal from a distance contract or any complaints). Providing the abovementioned personal data is voluntary, however, failure to do so makes it impossible to accept and handle your question or request. The legal basis for the processing of your data is: performance of the sales contract concluded with you (Article 6 paragraph 1 (b) of GDPR); consent to the processing of data of the data subject (Article 6 paragraph 1 (a) of GDPR); the Controller's legitimate interest - for the purposes of defending or pursuing claims (Article 6 paragraph 1 (f) of GDPR); the Controller's legitimate interest - in the scope of using data for direct marketing purposes (Article 6 paragraph 1 (f) of GDPR); the Controller's legitimate interest - for the purposes of defending or pursuing claims (Article 6 paragraph 1 (f) of GDPR).

11. We shall store your personal data for a period not longer than the period of limitation of claims + 1 year, i.e. for a total period of not more than 7 years. In case of pending proceedings we shall store your personal data until its final completion, unless the applicable legal provisions provide for a longer than indicated obligation to store personal data.

12. We shall store your personal data in the European Economic Area (EEA), but the data may also be transferred to countries outside of this area and processed there with an adequate level of protection and in compliance with the relevant legal provisions.

13. Please be advised that you have the right to:

• access to your data - for this purpose you can contact us or check your personal data on the Customer Account page,
• correct data when it is incorrect - for this purpose you can contact us or correct your personal data on the Customer Account,
• delete data - if personal data are no longer necessary for the purposes for which they were collected or otherwise processed; in the event of withdrawal of consent to the processing of personal data; if there is no other legal basis for the processing of such data; if you have objected to the processing of data for purposes resulting from the legitimate interests pursued by the Collector or by a third party; when personal data has been processed unlawfully; when personal data must be deleted in order to comply with the legal obligation provided for by law; in other cases resulting from GDPR. In this case, we shall delete your personal data without undue delay, unless there is one of the exceptions specified by law,
• restrict data processing - when you question the correctness of personal data; the processing of data is unlawful and there is no need to delete the data; when we no longer need your personal data for the purposes of processing, but you need them to establish, investigate or defend claims; in the event of an objection to the processing of data for purposes resulting from the legitimate interests pursued by the Collector or by a third party - until it is determined whether the legitimate grounds on the part of the Collector override the grounds of your objection,
• object to the processing of your data by us - on the basis of the legitimate interest of the Controller for reasons related to your particular situation. In this case, we shall stop processing your personal data, unless there are valid and legitimate grounds for processing, overriding the reasons for the objection or it is necessary to assert or defend claims,
• object to data processing for direct marketing purposes,
• withdraw consent to data processing based on your consent - this right is available at any time, but has no retroactive effect,
• data portability - i.e. you have the right to receive a copy of the personal data in a readable format,
• lodge a complaint with the supervisory body - the President of the Personal Data Protection Office, if the processing by us of personal data violates the provisions of law on the protection of personal data.

14. Your personal data shall not be processed in an automated manner (except for using of “cookies”), it shall not be sold or made available to third parties for commercial purposes.

15. We shall provide your personal data only to persons and companies that participate in the processing of your Order or the performance of other services that we provide for you, i.e. banks and electronic payment operators, courier companies and carriers, accounting, legal and IT companies, and these similar service providers, with compliance with the procedures required by law, companies providing marketing services (if you have given your consent), and our employees and associates who have been authorized to process certain personal data.

16. We reserve the right to change this Privacy Policy at any time, which may be influenced by the development of Internet technology, possible changes in the law in the field of personal data protection, the development of our company and other factual or legal factors.

1. In order to provide services at the highest level, we use "cookies".

2. "Cookies" are small text files sent by a website, which are stored on the user's computer or a mobile device (e.g. computer, smartphone, etc.). The files store information about the user and user’s preferences.

3. The website www.schwung.design uses "cookies" to adapt the services provided to the needs of the users. With the help of "cookies" we collect anonymous data for, inter alia, statistical purposes, improving the convenience of using the website and adapting advertisements. We use them to remember how the users use our website and to make it easier to browse.

4. Our website uses two types of "cookies":

• session - they remain on your device until you leave the website, disable them or until they are manually deleted,
• permanent - they remain on your device for the time specified in the file parameters or until they are manually deleted.

5. When you browse and search our website www.schwung.design we shall automatically collect, store, and use the following categories of data when you browse and search our site: technical information, for example, the type of device (and its unique device identifier) you use to access our site, the Internet protocol (IP) address used to connect your device to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system, mobile network information and platform; and information about your visit to our site including the full Uniform Resource Locators (URL), clickstream to, through and from the website (including date and time), pages you viewed, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

6. In most web browsers it is possible to: delete “cookies” from the hard disk of the computer (from the browser settings), block all sent “cookies” or set a warning before saving them on the disk. Please note that changing the settings of these files by limiting their use may affect some of the functionalities available on our website. If you do not change these settings, you accept the use of “cookies”.

7. We reserve the right to change this “Cookies” Policy at any time, which may be influenced by the development of Internet technology, possible changes in the law in the field of personal data protection, the development of our company and other factual or legal factors.